Lewes Citizens Advice- Tips and contact details

Lewes District Citizens Advice




Citizens Advice tips on keeping energy bills down now the weather is turning and the heating bills are going to go up, particularly if you are not going back into the office before January


There’s lots you can do to keep bills down.


Firstly, see if you can get a better deal by changing your energy supplier. Compare prices and check their customer service record before switching. The Citizens Advice has a price comparison tool on our website, and star rating to assess the customer service records of the 40 biggest companies.


Also look at those everyday things that can help; switch off televisions and other devices overnight, do not leave them on standby; wash clothes on a lower temperature; and only boil the kettle with the water you need.


A way of cutting costs long term is to invest in good insulation - or ask your landlord to do so.


If your pay is close to the national minimum wage, the extra costs of working from home could be counted as a pay cut and bring you below the legal level. Talk to your manager, HR department, or your union rep.


Finally, your employer should pay for costs connected to your health and safety while working from home. Check the company Expenses Policy; you may be able to claim for other things e.g. suitable chair for computer work, printer ink or telephone line rental.



Citizens Advice Helplines

  • Adviceline call 03444 111 444.  Monday- Friday 9am to 5pm.
  • Email advice www.eastsussexcab.co.uk
  • Chat online to an advisor on our website citizensadvice.org.uk/contact-us.
  • Consumer Helpline on 0808 223 1133
  • Universal Credit Help to Claim line 0800 1448444.